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SERVICE BULLETIN COMP. SYSTEMS
Issued by Canon Europa N.V.
MODEL:
No.:
GEN-123
Date: 24.11.00
SUBJECT:
SERVICE PLAN
FOR
BUBBLE JET PRINTER S4500
PRODUCT CODE: Q30-3440-XXX
Use of this Service Plan should be strictly supervised to avoid disclosures of confidential information.


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COMP. SYSTEMS
- 2 -
GEN-123
Outline
The S4500 printer is a leveraged model of the BJC-6500 already on the market, with newly developed
inks and different housing color.
As for servicing method, it is the same as with the BJC-6500. The differences from the BJC-6500 and
its related documentation are as follows.
Differences from the BJC-6500
1. Inks/Ink tanks:
Newly developed more brilliant inks have been adopted.
2. Main unit:
Two-tone color has been adopted for the housing. Notification of changed
and added parts will be in a separate Service Bulletin.
3. Printer driver:
The printer driver has been upgraded to support new inks.
4. BJ cartridges:
Names of the BJ cartridges have been changed. (An "e" is suffixed.)
5. Print media specification: Fabric sheet (FS-101) has been deleted.
Related Documentation
Documentation
Product Name
Service Manual
BJC-6500
Service documents specific to the S4500 will be issued by Service Bulletin.


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COMP. SYSTEMS
- 3 -
GEN-123
Attachment-1
1. Printer Driver
For support of new inks, the printer drivers have been upgraded. There is no change to the
scanner driver.
Windows:
- Printer driver for Windows 95/98 (USB supported)*:
Ver. 6.6
- Printer driver for Windows NT 4.0:
Ver. 4.3
- Printer driver for Windows 2000:
Ver. 1.3
Macintosh:
- Printer driver for Macintosh:
Ver. 3.7
* Regarding Windows ME, information will be issued laer.
2. Main Unit Specifications
Changed:
The default printing method for plain paper has been changed. In the print dialogue box, when
the "Standard" print mode icon is selected, the following settings are seen: for BJ Cartridge,
"Black/Color"; for Media Type, "Plain Paper"; for Print Quality, the second point from the "Fast"
side is set. According the these settings, 1-pass printing in black and 2-pass printing in color
are now performed. Compare this to the 1-pass printing in the "Standard" print mode of the
BJC-6500, and the print speed of the S4500 is slower.
Reason:
To improve print Quality on plain paper in the default mode.
3. BJ Cartridge Specifications
Changed:
In accordance with change of the ink tanks, names of the BJ cartridges have been changed by
suffixing "e" to those of the BJC-6500, as with BC-30e, BC-31e and BC-32e. As this is only a
change of name, the BJ cartridge specifications themselves are not changed, and the Cartridge
ID's remain the same as BC-30, BC-31 and BC-32 respectively.
Reason:
To make a product distinction for sales purposes.


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QY8-1368-000
REVISION 0
COPYRIGHT
© 1999 CANON INC. CANON BJC-6500 1099 SE 0.30-0 PRINTED IN JAPAN (IMPRIME AU JAPON)
OCT. 1999


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1099 SE 0.30-0