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Copyright
This manual is copyrighted by Canon Computer Systems, Inc. (CCSI)
with all rights reserved. Under the copyright laws, this manual may not
be reproduced in any form, in whole or part, without the prior written
consent of CCSI.
©1998, 1999 Canon Computer Systems, Inc.
Disclaimer
Canon Computer Systems, Inc. has reviewed this manual thoroughly
in order that it will be an easy to use guide to your Canon BJC-2000
Series Color Bubble Jet Printer. All statements, technical information,
and recommendations in this manual and in any guides or related
documents are believed reliable, but the accuracy and completeness
thereof are not guaranteed or warranted, and they are not intended to
be, nor should they be understood to be, representations or warranties
concerning the products described.
Your printer and the software media included with your printer have
been sold to you subject to the limited warranties set forth in the
warranty card and license agreement enclosed with the respective
product. All software is licensed AS IS, as described in the license
agreement enclosed with the software media. Further, CCSI reserves the
right to make changes in the specifications of the products described in
this manual at any time without notice and without obligation to notify
any person of such changes.
Trademarks
Canon, BJ and BJC are registered trademarks and BCI, Bubble Jet, Drop
Modulation Technology, PhotoRealism, and "See What We Mean" are
trademarks of Canon Inc.
All other product and brand names are registered trademarks,
trademarks, or service marks of their respective owners.
ENERGY STAR® COMPLIANT
As an ENERGY STAR® Partner, Canon U.S.A., Inc. has determined that
this product meets the ENERGY STAR® guidelines for energy efficiency.


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Using Your Documentation
The following documentation is supplied with the Canon BJC-2000
Series Color Bubble JetTM Printer to help you efficiently use your new
printer.
Quick Start Guide
This sheet describes the steps you follow to set up your printer and
install the BJC-2000 Series Printer Driver for Windows®. You can
follow the steps illustrated on this sheet to start printing in minutes.
User's Manual
This manual offers detailed information on how to operate your printer.
It includes printing operations, maintenance, and specifications. Read
this manual to master basic operations and when you need to know the
specifications of the printer.
Conventions
This User's Manual uses the following conventions to alert you to
information that will help you operate the printer correctly and safely.
N Notesprovideadviceorsuggestionsregardingtheuseoftheprinter.
C Cautionsalertyoutooperationsthatcouldcausedamagetoyour
hardware or software, or cause injury to yourself.


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Distinctive typefaces identify the printer buttons you press, the lights on
the operator panel, and any commands you enter at your computer.
r The buttons you press appear in this typeface: RESUME button.
r When you type something on your computer, it appears in this
typeface: DIR/P.
r The selections you make in Windows are shown in bold: Click OK.


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1
Introduction ......................................................................................................
1-1
Supplies and Accessories ....................................................................................
1-2
BJ Cartridges and BJ Tanks ..........................................................................
1-2
Canon Specialty Papers ................................................................................
1-3
Color Image Scanner Cartridge ...................................................................
1-4
Hardware and Software Requirements ..............................................................
1-4
Additional System Requirements for Windows NT 4.0 Users ...................
1-5
Canon Customer Care Center ...........................................................................
1-5
Servicing the Printer ....................................................................................
1-6
2
Using the Printer With Windows ................................................................
2-1
Understanding the Printer Driver.......................................................................
2-1
Printing a Document ..........................................................................................
2-2
Using the Printer Driver in Windows ................................................................
2-3
Accessing the Printing Options--Windows 98, Windows 95, or
Windows NT 4.0 ......................................................................................
2-3
Accessing the Printing Options--Windows 3.1 ..........................................
2-4
The Windows Tabs ..............................................................................................
2-5
The Main Tab ...............................................................................................
2-5
The Paper Tab ...............................................................................................
2-6
The Features Tab ..........................................................................................
2-7
The Maintenance Tab ...................................................................................
2-8
Specifying Your Printing Options on the Windows Tabs ...........................
2-9
Recommended Print Mode Settings ..................................................................
2-9
Customizing the Print Mode Settings ............................................................... 2-11
The Quality Tab ............................................................................................ 2-11
The Color Tab ............................................................................................... 2-12
The Save Tab ................................................................................................. 2-13
Executing a Print Tab .......................................................................................... 2-14
The BJ Background Monitor ....................................................................... 2-14
BJ Backgrounder .......................................................................................... 2-15
BJ Status Monitor ......................................................................................... 2-16
Printing Speed Versus Color .............................................................................. 2-17
Ways to Improve Print Speed in Windows ................................................. 2-17
3
Paper Handling ..................................................................................................
3-1
Selecting Paper Types ..........................................................................................
3-2
Paper Guidelines ...........................................................................................
3-5
Setting the Paper Thickness Lever ......................................................................
3-6
Printer Settings for Various Print Media............................................................
3-7
Loading Paper ......................................................................................................
3-7
Automatically Feeding Paper ........................................................................
3-8
Auto Feed Guidelines .................................................................................... 3-10
Contents


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Printing on Envelopes ......................................................................................... 3-11
Using Canon's Specialty Papers ......................................................................... 3-15
Specialty Paper Guidelines............................................................................ 3-15
High Resolution Paper ................................................................................. 3-17
Fabric Sheets ................................................................................................. 3-21
Printing on Banner Paper ............................................................................. 3-24
Loading Glossy Photo Paper and Glossy Photo Cards .............................. 3-29
4
Maintaining the Printer .................................................................................. 4-1
Printer Guidelines ...............................................................................................
4-2
Cleaning the Printer ...........................................................................................
4-3
Printing a Test Page ............................................................................................
4-4
Cleaning the Print Head .....................................................................................
4-6
BJ Cartridge Guidelines ......................................................................................
4-7
BJ Cartridge and BJ Tank Maintenance ......................................................
4-8
Replacing the BJ Cartridge ................................................................................. 4-10
Replacing a BJ Tank in the BC-21e Color BJ Cartridge ................................... 4-14
Storing a BJ Cartridge ........................................................................................ 4-17
Transporting the Printer .................................................................................... 4-19
5
Troubleshooting ...............................................................................................
5-1
Identifying Your Printer Problem ......................................................................
5-1
Basic Problems ....................................................................................................
5-2
Clearing Paper Jams ............................................................................................
5-4
Using the Resume Button ...................................................................................
5-5
Appendix A
Specifications ................................................................................
A-1
Printing Specifications .......................................................................................
A-1
Printable Area .....................................................................................................
A-3
BJ Cartridges .......................................................................................................
A-6
General ................................................................................................................
A-7
Optional IS-22 Color Image Scanner Cartridge ...............................................
A-7
Appendix B
Installing the Printer Driver for Windows 3.1 .....................
B-1
Appendix C
Installing the Optional Color Image Scanner ........................ C-1
Installing the Scanner Cartridge ........................................................................
C-1
Removing the Scanner Cartridge .......................................................................
C-4
Glossary ..................................................................................................................... G-1
Index ..........................................................................................................................
I-1
FCC Regulations ......................................................................................................FCC-1